Legal notice
| Company Name | Aotomori |
| Representative Director | Ziv Nakajima-Magen |
| Head Office Address | We will disclose it upon request |
| Phone Number | 092-401-1687 (Business Hours: Weekdays 10:00–18:00 / Closed on weekends, public holidays, and New Year holidays) |
| Email Address | info@aotomori.jp |
| Website | https://aotomori.jp |
| Established | April 2024 |
| Capital | ¥10,000,000 |
| Business Activities | Planning, design, manufacturing, and sales of sandals and footwear, as well as related businesses |
| Fiscal Year End | December |
| Main Bank | Rakuten Bank |
| Affiliated Organization | Japan Fashion Association |
| Payment Methods |
VISA ●● Mastercard AMERICAN
EXPRESS Shop Pay Credit cards (VISA / Mastercard / AMEX), Shop Pay, Apple Pay, and Google Pay are accepted.
Payment methods may vary depending on the order details, customer environment, and Shopify Payments settings.
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| Payment Timing | Credit cards, Shop Pay, Apple Pay, and Google Pay: payment is confirmed when the order is placed. |
| Shipping Method & Fees |
〒 Japan Post日本郵便 Shipping method and fees are displayed on the order confirmation screen based on the order details and delivery address.
Shipping fees may vary depending on the delivery area, product size, and weight. Please confirm the final shipping fee before placing your order.
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| Returns & Exchanges | Returns and exchanges are accepted only if you contact us within 14 days of receiving the product, and the item remains unused. Eligible cases are limited to defective items, incorrectly shipped items, or size exchanges; returns due to customer preference (e.g. change of mind) are not accepted. Return shipping is covered by us for defective or incorrectly shipped items; the customer is responsible for return shipping in the case of size exchanges. Refunds are issued to the original payment method within 7 business days after the returned item has been received and inspected. For full details, please see our Refund Policy page. |
